Territory philosophy
Territory is where lead networks make the promises they cannot keep. Exclusive territory sounds like protection and usually means either a sales fiction or a volume ceiling that starves the contractor holding it.
This network takes a different position, and it is worth stating plainly before you sign anything.
Territories are counties, and they are the same counties the routing uses
Every market on this platform is divided into county-level routing territories, and those are the same units used for contractor assignment. There is no separate sales geography layered on top of the technical one.
That matters because it means a territory boundary is a fact about the ZIP index rather than a line drawn on a sales map. When a homeowner enters a ZIP, it resolves to exactly one territory — enforced at build time so no ZIP can belong to two.
The cap is real; the exclusivity is not
A qualified homeowner request is shared with no more than three contractors covering that county. Roster size per territory is capped rather than sold to everyone willing to pay.
What will never be said here is that a territory is yours alone. Sole-source arrangements are attractive to sell and difficult to honour, and a network that promises them either breaks the promise quietly or restricts homeowner choice to keep it. Neither is a business worth building.
Why three
Three is enough for a homeowner to make a real comparison — enough to spot an outlier bid and understand a scope difference — and few enough that each contractor has a genuine chance at the work.
At one, the homeowner has no comparison and the network is effectively picking their contractor. At six or more, everyone is discounting into a bidding war and nobody can afford to run a proper diagnostic. Three is where the economics work for both sides.
How coverage is earned and lost
You claim the counties you actually serve, in your own words, at onboarding. Requests route by ZIP against that claim.
If homeowners in a county consistently report no response, that county comes off your coverage. That is not a penalty system — it is the same honesty standard applied to contractors that the ZIP resolver applies to homeowners. A coverage claim that produces silence is worse for everyone than an honest gap.
Territory philosophy: contractor questions
Can I buy exclusive rights to a county?
No, and that is a deliberate position rather than a pricing tier. Exclusive arrangements either get broken quietly when demand justifies it, or they hold and restrict homeowner choice to a single quote. The cap is the honest version of the same protection: a limit on how many contractors compete for any given request.
What if two markets overlap near a metro boundary?
They cannot, structurally. Every supported ZIP resolves to exactly one territory in exactly one market, and a build-time invariant fails the build if any ZIP appears in two. Bistate metros are handled the same way, with the additional requirement that you hold the credential for the state the property is in.
Can I add counties later?
Yes. Coverage is a claim you make and can revise as your capacity changes. The only requirements are that you actually serve the county within your normal scheduling window and that you hold the credential that state requires.
More for contractors
- Service area expectations — Claim honestly, respond consistently, keep credentials current.
- How we match homeowners — ZIP to territory, coverage claims, rotation, and a hard cap of three.
- Why join Radon Connect — Capped rosters, qualified requests, per-referral pricing, no cut of your work.
- Lead quality standards — What every request meets, what is filtered out, and what is not promised.
State requirements
Credentialing and disclosure rules differ by state, and each state page states the credential we verify before routing anything to you.
County-level territories that match the routing, a hard cap of three contractors per request, no exclusivity claims, and coverage that reflects where you genuinely go. That is the entire territory model.
Sources
- U.S. EPA — Radon
- U.S. EPA — Consumer’s Guide to Radon Reduction
Claim the counties you actually serve
Tell us your credential number and your real service area, and we will confirm which territories have roster capacity.