How homeowner requests are qualified
Qualification is the difference between a lead and a name. A homeowner who has measured their house, knows their result band, and is inside a decision window is a different prospect from someone who clicked an ad about radon.
Every request that reaches a contractor here has passed through the same six checks.
One: a reported result band
The first question asks what the homeowner's radon measurement showed, in bands: below 2 pCi/L, between 2 and 4, at or above 4, or not yet tested. This single answer does more filtering than everything else combined.
Requests dispatch at or above 4 pCi/L, or between 2 and 4 when a real-estate transaction is active. Below-2 results and untested homes are not dispatched to contractors — those homeowners are given testing guidance instead.
Two: transaction context and timeline
The form asks whether the homeowner is buying, selling, or staying, and what their timeline looks like — contract deadline, planning ahead, or simply researching. A buyer with an inspection contingency running behaves completely differently from an owner considering a system next spring.
That context travels with the request, so you know before you call whether you are quoting against a deadline or into a considered decision.
Three: property type and foundation
Property type and foundation type are captured because they determine the scope of the job — basement, crawlspace, slab-on-grade, or a combination. A contractor who knows the foundation before the call can have a useful conversation immediately rather than spending it on discovery.
Four: deterministic ZIP resolution
The property ZIP is resolved against the territory list at the moment the homeowner enters it. Every supported ZIP maps to exactly one routing territory, enforced at build time, so a request cannot be ambiguous about which county it belongs to.
Unsupported ZIPs are told so plainly and are never routed to an approximate contractor. That is the promise the homeowner side is built on, and it is why the requests you receive are genuinely in your area.
Five: contact details and preference
Name, email, phone, and preferred contact method — because a homeowner who asked for a call and gets an email, or the reverse, is a homeowner who does not respond.
Six: explicit consent, never pre-checked
The consent box is unchecked by default and the referral disclosure sits directly above it, stating plainly that the homeowner's information will be shared with up to three independent licensed contractors and that the platform may receive compensation for the referral.
Nobody arrives at your phone without having read that and agreed to it. That is worth more to a contractor than any volume claim.
Lead qualification process: contractor questions
Do you dispatch requests from homeowners who have not tested?
No. An untested homeowner does not yet know whether they have a problem, and routing them to a mitigation contractor wastes everyone's time. Those homeowners are pointed toward testing guidance. If they test and the result is elevated, they come back through the same qualified path as everyone else.
What about results between 2 and 4 pCi/L?
Those dispatch only when a real-estate transaction is active, because that is where the decision is genuinely live. A homeowner in the consideration band with no transaction and no deadline is usually better served by a long-term measurement than by three contractor calls, and routing them would produce quotes nobody acts on.
Can I see the qualification answers before I call?
The qualification data travels with the request — result band, transaction context, timeline, property type, foundation type, and the resolved territory. The point of collecting it is that you have it before the first conversation rather than spending that conversation collecting it yourself.
More for contractors
- Lead quality standards — What every request meets, what is filtered out, and what is not promised.
- Homeowner verification — What is checked, what is captured, and what is not claimed.
- How we match homeowners — ZIP to territory, coverage claims, rotation, and a hard cap of three.
- Why join Radon Connect — Capped rosters, qualified requests, per-referral pricing, no cut of your work.
State requirements
Credentialing and disclosure rules differ by state, and each state page states the credential we verify before routing anything to you.
Six checks, applied the same way every time, before anything reaches a contractor. That is the whole qualification process — no scoring model, no black box, no surprises.
Sources
- U.S. EPA — Radon
- U.S. EPA — Consumer’s Guide to Radon Reduction
See the qualification data on real requests
Send your credential number and service counties to start the conversation about routing in your territory.