The post-mitigation retest failed. What now?
The verification test is the deliverable you actually bought. When it comes back at or above the action level, the system has not yet done its job. That is a specific, fixable engineering situation with a well-established remedy path.
The two questions that matter now are what the contractor should do technically, and who bears the cost. The first has a standard answer. The second depends entirely on what your written scope said before work started.
Confirm the result before acting on it
Before anyone opens a slab again, make sure the number is real. The verification test should be in the same location as the original, on the lowest lived-in level, under closed-building conditions, after the system has run continuously for at least twenty-four hours.
A test placed in a different room, run with a window open, or started an hour after commissioning is not a failure of the system. Repeating a properly conditioned short-term test is the cheapest step available and it resolves a meaningful share of these cases.
The standard diagnostic sequence
A contractor who knows what they are doing does not guess at the fix. They measure. The tool is a set of small test holes drilled through the slab at increasing distance from the suction point, with a micromanometer reading the pressure difference at each one. That maps how far the suction field actually extends.
Where the field falls short, the causes are usually identifiable: tight or inconsistent sub-slab material that resists air movement, an interior footing dividing the slab into sections that do not communicate, an addition on its own separate pour, or a large opening bleeding suction away before it can spread.
- Sub-slab pressure field extension measured at multiple points
- Inspection of the sump pit lid, floor drains, and floor-wall joint
- Verification that any crawl-space membrane is sealed at walls and seams
- Check for slab sections that do not communicate with the suction point
- Confirmation that the fan is matched to the measured static pressure
The remedies, roughly in order of cost
Sealing comes first because it is cheapest and frequently sufficient on its own when a specific opening is the problem — a sump lid that was never sealed, a floor drain without a trap, a gap at the floor-wall joint, an exposed soil section behind a finished wall. Sealing alone rarely solves an elevated reading, but sealing that stops a suction leak often does.
Next is fan selection. A fan matched to the wrong static pressure moves the wrong amount of air. Swapping to a unit sized to the measured conditions is a modest cost on an existing pipe run.
Last is an additional suction point, which means another core through the slab, more pipe, and tying the new run into the existing fan or adding a second one. This is the real expense, and it is the correct answer when the diagnostic shows part of the footprint is simply out of reach.
Who pays
There is no universal rule, and anyone who tells you otherwise is describing their own contract rather than yours. What governs is the language you signed.
A scope that guarantees a specific outcome — most commonly a post-mitigation result below 4 pCi/L, sometimes with a stated number of remedial visits included — puts the corrective work on the contractor. A scope that promises an installation, a fan, and a pipe puts it on you.
Read the warranty section carefully too, because outcome guarantees and equipment warranties are different things and are often confused. A five-year fan warranty says nothing about whether the design has to work.
Keeping the conversation productive
Approach the installer with data rather than frustration: the verification result and its date, the placement and conditions, the manometer reading, and the relevant clause of the scope. Ask specifically for a pressure field extension diagnostic and a written explanation of what it showed.
If the response is that the number is acceptable, that the weather explains it, or that you should simply retest until it comes down, get an independent certified contractor to run the diagnostic. Their report is what you need to resolve a billing dispute, and it is worth its cost even if the first contractor eventually does the work.
Setting the expectation before the next job
Whatever happens here, the lesson transfers. On the next radon quote you accept — for this house or a future one — the scope should say what happens if verification fails, how many corrective visits are included, and whether the post-mitigation test is inside the price.
That single paragraph is the difference between a defined procedure and an argument. It costs nothing to ask for it before signing and everything to negotiate for it afterward.
If the number has not come down
Work these in order. The first four cost nothing and resolve a meaningful share of cases; the last three belong to a certified contractor.
- Confirm the test conditions
Closed-building conditions for 12 hours before the test and throughout it, whole-house fans and window units off, device on the lowest lived-in level at least 20 inches off the floor and away from exterior walls, vents, and the sump. More re-measurements fail here than anywhere else.
- Confirm the system is running
Listen for the continuous low hum at the fan. Check the breaker if there is silence. Do not open the fan housing, work on the roof discharge, or touch the wiring.
- Read the manometer
Offset fluid columns mean the system is developing suction. Level columns mean it is not — the fan, the pipe, or the discharge has a problem. Note the reading before you call anyone.
- Account for weather and duration
Cold weather, falling barometric pressure, frozen or saturated ground, and high wind all push readings up. Weather explains variation around a number; it does not explain a number well above the action level.
- Contact the installer with facts
Give them the result, its date, the placement, the conditions, and the manometer reading — then ask what the written scope says happens when a verification test fails.
- Ask for a diagnostic, not a guess
The professional next step is measuring sub-slab pressure field extension at test holes across the slab. That is what determines whether the answer is sealing, a different fan, or an additional suction point.
- Retest after any corrective work
Same location, closed-building conditions, after the system has run continuously for at least 24 hours. Without that, you have a change rather than a result.
Nothing on this list asks you to perform electrical, roofing, or fan work. Those are hazards and, in states with radon certification requirements, credentialed activities. Checking a gauge and listening for a hum is where homeowner troubleshooting ends.
Retest failed: common questions
How much does adding a second suction point usually cost?
It varies with the house, the access, and the routing, and any national figure would be a guess about your slab. What is reasonable to expect is a written price for the additional coring, pipe, sealing, and any fan change, quoted as a defined scope rather than an open-ended return visit.
Can weather explain a failed verification test?
Weather genuinely moves indoor radon — low barometric pressure, high wind, and frozen or saturated ground all push more soil gas indoors. But weather is an explanation for variation around a number, not a reason to accept a result well above the action level. If weather is offered as the answer, the response is another properly conditioned test, not a shrug.
Should we hire a different contractor for the fix?
If the original contractor is engaging seriously and the scope covers the work, letting them finish is usually faster and cheaper. If they are dismissive, will not diagnose, or the scope leaves the cost with you anyway, a competitive quote from a second certified contractor is entirely reasonable — and the diagnostic report you get is useful either way.
How many times should we have to retest?
Once after the original installation, and once after any corrective work. If you are being asked to retest repeatedly without anything changing about the system between tests, that is a sign the contractor is hoping for a favourable reading rather than fixing the design.
The number dropped a lot but is still over 4. Is that progress?
It is meaningful progress and it usually indicates the approach is right but the coverage is incomplete — often exactly the case an additional suction point resolves. A large drop that stalls just above the line is a much more tractable problem than a system that barely moved the number at all.
Can we live with a result between 2 and 4 instead?
EPA recommends acting at 4 pCi/L and says to consider action between 2 and 4, so a result in that band is a judgement call rather than a mandate — and no result should be described as risk-free. If your system was contracted to reach a specific number, that contract still applies regardless of how you feel about the band.
Keep reading
- System not working — Diagnose in order: the test, then the fan, then the design. Most "failed" systems fail at one of the first two.
- Post-mitigation testing — The measurement that records the level once the system is running — and what to do if it is not what you hoped.
- Warranty questions — What the warranty covers, for how long, and what triggers a claim.
- What makes a great system — Six design choices that decide whether a system performs for a decade.
- Is my system working? — The safe checks, in order, and where they stop.
- Do I need a second opinion? — Five situations where a second opinion pays for itself, and one where it does not.
- All homeowner guides — every decision page in one place.
- Editorial policy — the standards this page was reviewed against.
A failed verification is a design that has not finished, and the path forward is measurement, a specific remedy, and a retest. What determines whether it is painful is the contract language, which is why the time to settle it is before the first hole is drilled.
Confidence and limits of this page
Every decision resource on this platform states its own boundaries. This is not a disclaimer — it is the part of this guide you should read before relying on it.
- What we knowClaims on this page we stand behind, each traceable to an approved source or to observable structure.
- A pressure gauge indicates that a system is developing suction; it does not by itself establish the indoor concentration.
- A retest above the action level after mitigation is a diagnosable outcome with an ordered set of likely causes rather than an automatic failure of the design.
- Mitigation fans are continuously running mechanical components with finite service life, so eventual replacement is expected rather than a defect.
- What we do not knowQuestions you may reasonably have that this page does not answer.
- Which cause applies to your house, because that requires diagnostics performed on the building rather than reasoning from symptoms alone.
- How long a specific fan or installation will hold its performance, which depends on the model, the building, and the conditions it runs in.
- What research would settle itWhat it would actually take to answer the above — naming it is the difference between honesty and hedging.
- Field failure data across fan models and installation ages, which would replace a general service life with a distribution.
- Follow-up measurements several years after installation, the only way to describe how performance drifts rather than how it starts.
- What we do not claimClaims you might expect to find here and will not, with the reason.
- We do not claim a service life figure for any named component or fan model, because we hold no field failure observations.
- We do not claim a reduction percentage any remedy will achieve, because that depends on diagnostics we did not perform on a house we have not seen.
- We do not recommend any contractor, product, or service plan to resolve a problem described here.
- What we cannot independently verifyFacts this page relies on that we could not confirm ourselves.
- Whether your installation was performed to standard, since the diagnostics that would show it happened before this page was read.
- Manufacturer performance or service-life claims for specific components, which we have not tested and do not restate as facts.
Sources
- U.S. EPA — Radon
- U.S. EPA — A Citizen’s Guide to Radon
- U.S. EPA — Consumer’s Guide to Radon Reduction
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